FEATURES

  • A 360-degree view of the customer account showing account hierarchy, invoices, disputes, promise-to-pay with centralized logging of emails, events, tasks, notes, call logs in a single system.
  • Automation of manual tasks like collection communications(dunning), task reminders, internal escalations.
  • Actionable insights for senior management and wholistic reporting around key collection metrics giving real-time productivity update.
  • Creates prioritized task queues for collection agents through a configurable workflow system.
  • Easy integration with ERP, Accounting, and other systems.

BENEFITS

  • Maximize collector effectiveness leveraging automation.
  • Improved customer services due to a 360 – degree around customer account and every interaction with the customer.
  • Closed loop analysis-feedback-action loop on process bottlenecks / efficiency improvement.
  • Incremental plug and play functionality with improving level of bad debt write off and productivity gains.

TRANSFORM
YOUR ORDER TO CASH.

GET STARTED