FEATURES

  • Workflow-based Resolution feature activates appropriate workflow based on the reason codes and assign appropriate dispute owners, automatically engaging them in the resolution process.
  • Alerts, Reminders, escalations and delay warnings through email notifications, resulting in a timely resolution.
  • Automatic credit-debit matching for partial and full matches enabling processing of high-volume deductions.
  • Root cause analysis and trend analysis using AI/ML to get actionable insights on customer management strategies or internal operations.

BENEFITS

  • Reduction in days deductions outstanding (DDO).
  • Increase in deduction recovery rate.
  • Refine customer’s account statements to achieve a cleaner portfolio.
  • Significantly reduce the aggregate effect of a long tail of small deductions.
  • Automation allowing deduction managers to focus on higher value research & analysis.

STREAMLINE
YOUR DEDUCTION PROCESS.

GET STARTED